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Hospital Chaplain Reveals The Top 5 Things to Know if You're Trying to Comfort a Cancer Patient

Lorie Johnson : Nov 2, 2018  CBN News

For one, never discount a cancer patient's grief.

[CBN News] — Four out of ten American adults will be diagnosed with some form of cancer in their lifetime. Right now, over 15 million people in the U.S. are living with cancer. Every year an estimated 1.7 million more people receive a cancer diagnosis. In a church congregation of 200 people, approximately eight members are living with cancer and two more will be diagnosed with the disease every year. (Screengrab: Lorie Johnson/ CBN News)

Cancer Patients Have Unique Needs

The enormous number of cancer patients points to a great spiritual need. Even people of faith can falter while they're dealing with cancer. 

David Strachan loves the Lord but told CBN News he recalls intense feelings of desperation at the lowest point of his cancer journey.

"The pain was so bad I could hardly bear it, and I decided I can't live like this. I'd rather die," he said, adding "Sometimes the pain and the sickness and the suffering that you go through can weaken your faith." 

However, when cancer minister Reverend LaWanda Long walked with Strachan, his faith strengthened. "I learned that God can do anything, and never give up on God," he said, "If you go to the cliff, don't jump off. God's amazing. He will help you. You just need to someone to tell you that God is able to save you from jumping off the cliff."

What It's Like to be a Cancer Hospital Chaplain

Reverend Long is a chaplain at Atlanta's Cancer Treatment Centers of America, a hospital where every patient is dealing with cancer.(Screengrab via CBN News)

"I want them to really receive what Christ told us. He said, 'Peace I'm giving unto you,'" Rev. Long told CBN News, "That sense of peace is a sense of wholeness and wellness, and I think that's beyond just being healed of cancer."

Long walks from room to room, prepared to deal with almost anything. 

"If they're angry at God and they lash out at me, I take that. Because I know it's not me personally. But to make us grow closer to God, sometimes we have to vent, we have to say, 'I'm upset. I'm angry.' That's what David did in some of his lament psalms."

Rev. Long ministered to Jean Bates, who was hospitalized for an aggressive form of uterine cancer which she said turned out to be a blessing.

"God will walk you through and will be with you, in the good times and the bad times," Bates said, "The Lord doesn't promise that bad things won't happen, but that He will always be present. And I've never felt God's presence any more [than this]."

Sometimes Rev. Long helps people who already know Jesus grow closer to Him. Other times, she makes the introduction ...

Years ago a patient told the chaplain she received better care here than at her home church ... which made the chaplain realize ... churches need to learn how to specifically minister to cancer patients."

Our Journey of Hope

Long is one of a number of CTCA chaplains at their hospitals in Atlanta, Philadelphia, Phoenix, Chicago and Tulsa. Years ago, a patient told the chaplain who was visiting her, she received better pastoral care from hospital chaplains than she did from her home church.

That made the chaplain realize churches need to learn how to specifically minister to cancer patients.

That revelation led to "Our Journey of Hope," a successful program raising up cancer ministries in local churches.

"What we're finding is churches don't really know how to effectively minister to people with cancer," CTCA Pastor Chip Gordon told CBN News. 

That's changing …

Reverend Long says among other things, cancer ministers learn what to say and what not to say to people who have been diagnosed with cancer. 

Don't discount their grief.  "I hear a lot of patients tell me that they don't like it when people tell them, 'Oh, it's just hair,' or 'That surgery is no big deal because you're going to live through this.' A lot of times when people lose body parts, whether it's their hair, bladder, breast or kidney, they do grieve that. So I think we have to make sure we hear their hearts. It's not just a body part or hair, it's a part of them." Avoid telling people how to feel or think. "When someone's going through a cancer journey," explained Reverend Long, "their feelings are just their feelings. Don't say, 'You shouldn't feel that way' or 'You shouldn't think that way' "because when people are told that, they feel minimized as if they don't matter.

Have compassion, not sympathy. Sympathy can imply distance and authority, leading to the patient feeling lonely and isolated. "Sometimes when people say, 'Oh, I'm so sorry,' it's almost as if they're over there, and you're right here. If you say, 'Listen, I'm with you and we're going to get through this together and whatever you need I'm here for you,' that's very different than saying, 'I'm sorry for you.'"

Don't cast doubt on their treatment plan. "Sometimes we tell people, 'Oh you just need to pray. Don't take that chemo,' or 'Don't take that radiation.' Don't be critical of someone's treatment plan. God is in all of it," said Reverend Long, "Sometimes I meet people who have great faith, but they begin to lose hope." 

Don't talk to a cancer patient about another cancer patient who died. "It's important that we don't spread negativity," she said, adding, "That's one thing about going through a cancer journey, you have to stay positive." 

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